FAQ's
We’ve compiled answers to the most common questions about our products, services, and processes. If you have further queries, feel free to contact us—our team is always ready to assist.
Cronax Automation is a division of Cronax Industries, specializing in advanced entrance door automation systems, including high-speed doors, sectional doors, automatic sliding doors, and loading bay solutions.
We are based in India and serve clients across the country, with capabilities to export and support international projects
We serve various industries including manufacturing, logistics, pharmaceuticals, cold storage, food processing, cleanrooms, warehousing and more.
We manufacture high-speed doors, motorized rolling shutters, loading bay equipment, overhead sectional door, industrial sliding doors, hanger doors, fire rated doors, cold storage doors, motorised gates, automatic barriers and more.
Yes, we can provide on-site or virtual product demonstrations based on your location and requirements.
Absolutely. We have experience handling large-scale industrial, government, commercial, and institutional projects across India.
Yes, we design cleanroom-compliant automatic doors with air-tight sealing, smooth finishes, and anti-microbial materials to meet pharmaceutical industry standards.
Absolutely. We manufacture cold storage high-speed doors with insulation and temperature control compatibility to reduce energy loss.
Yes, Cronax Automation exports products to Middle East, Africa, South Asia, and Europe. We comply with global certifications and can arrange shipping.
Absolutely. We provide fully customizable solutions to suit your facility’s size, application, and branding requirements.
Yes, we offer complete installation services with trained technicians to ensure smooth and efficient setup.
Once you finalized the order, lead time typically ranges from 2 to 3 weeks depending on product type and customization requirements.
Standard power supply is 3-phase 415V / 50 Hz, with customization options for single-phase or international voltage standards.
Yes, our team provides on-site commissioning, trial runs, and operator training as part of the project handover process.
We accept payments via bank transfer (NEFT/RTGS), cheque, or UPI. International payments can be made via SWIFT transfer.
Yes, all CronaxAutomation products come with a standard warranty. You can refer to our Warranty Guidelines page for more details.
Yes, we offer reliable after-sales service and customizable AMC plans for long-term maintenance and performance.
You can submit a service request through our contact page or call our dedicated support line at +91 96677 50180.
Yes, our doors are manufactured to meet ISO, CE, EN, GMP and other relevant industrial and safety standards.
Yes, our fire doors and acoustic doors meet the required certification standards for safety and sound insulation.
We recommend quarterly preventive maintenance under AMC to ensure optimal performance and avoid unexpected failures.
